When your order is shipped, you will receive an email with a tracking link. You can also track your order from your control panel, within your customer account on the website, by accessing "My Orders" and then clicking "Tracking Details" under the order reference.

You can select the desired articles and click on "add to cart". When you have added everything you need, click on the "cart"  icon (located at the top right of the web page), after checking that everything is correct you can click on "checkout".

To finalize your order you must verify the shipping and billing address, shipping method, payment method and finally confirm the order after accepting the terms of purchase.

Important: if you select any item that is not marked as "in stock" ,  it may cause a delay in the delivery of your order.

We cannot guarantee that we will be able to modify an order once it has been confirmed, as orders are prepared immediately and once they have been packed they cannot be modified. If you need to make a change please email us at sales@led.me.uk

The packages will be shipped within 24 hours by the courier companies DPD , Yodel or Royal Mail. All packages are shipped after order confirmation has been received and always if ordered before 1:00pm. Deliveries can take from 24h to 96h (1 to 4 working days), depending on the type of shipment. All bulk orders requiring mechanical unloading system may be delayed up to 24 hour. You will be able to track the shipment thanks to a URL that we will provide you with. Shipping costs include packaging, handling and shipping. In addition, they are insured against theft, loss and/or breakage. Orders will not be shipped or delivered on weekends and holidays.

WARM White 2700-3200K colour temperature

This colour temperature, commonly referred to as warm white, produces a feeling of comfort and relaxation. It is usually used in living rooms and bedrooms where it is intended to create a cosy atmosphere. It is the colour of conventional incandescent filament bulbs.

DAYLIGHT 4000-4200K Colour temperature

The daylight colour temperature provides an intermediate type of illumination. It is considered the most natural form of white and can be used in all types of rooms, especially in bathrooms as it is much more effective for tasks such as applying make-up.

COOL WHITE 6000-6500K Colour temperature

It is what we know as cool white and stands out because it favours concentration and allows for better distinction of contrasts. It is used in kitchens, offices and work spaces in general. These are spaces that require a high amount of light, which also contributes to pleasant atmosphere.

In any case, you do not have to limit yourself to one or the other. For example, in children and adolescent bedrooms, where there is usually a small study, the general lighting of the room can be warm. It can be combined with a cool light source such as a lamp, to illuminate the desk.

If you do not remember your password, you can access your account and click on the "Login" icon, select "Forgotten password" and enter your registered email address.

You will receive an email with instructions on how to retrieve your password.

The invoice will be available for download in your customer account under "Order History"  after your order is paid.

At LED ME we offer various methods of payments, so that you can choose the one that best suits your needs:

- Creditcard
At LED ME we accept payments with VISA, Verified by VISA, MasterCard, MasterCard SecureCode and American Express.

- PayPal
To pay for your order via PayPal, you must have a PayPal account. After confirming the order and selecting the PayPal payment method, you will be redirected to the PayPal platform, where you must enter the details of your PayPal account to complete the purchase.

- Bank transfer
This  method is available for orders over £1000 only ,please contact us for more details at sales@led.me.uk

With events relating to the Coronavirus (COVID-19) we are currently not able to provide time guaranteed deliveries. We are not able to maintain Next day delivery for our UK customers.It might take longer than usual for standard and next day services.

We're doing our best to keep this information as up-to-date as possible with information supplied to us by our shipping company.

Our sincere apologies for any inconvenience this unprecedented situation may cause and we thank you for your support and patience!

All orders are shipped same day  of placing your order (cut off time 1pm)  We have 2 delivery methods : Next Working Day and 2-3 working days . If you have not received your order within the times scales set out here it could be due to postal system failure. If this happens to you, please email our customer service team for further information at  sales@led.me.uk

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